At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.
To make a difference with us, all you need to do is bring your human best.
What will your story be? Apply now!
Learn more: jti.com
Process Analyst Manager
As a Process Analyst Manager, you’ll play a key role in delivering process excellence and continuous improvement across our business. Acting as a trusted partner, you’ll work closely with the BTS Team Lead/ Business Expert Lead to implement approved process changes and drive operational efficiency across our core systems.
You will also provide expertise in your application/process specialization to support the daily operations and effective performance of the business solution (application/support maintenance) with a focus on critical/complex incidents & significant change/service requests, delivering timely and quality solutions to users while at the same time ensuring that they utilize the full application potential.
You will be the expert on the assigned areas, coaching and helping the process/application analysts in the configuration/customization of the associated application modules.
You will be the point of contact between your specific process areas and the Power Users, keeping them up-to-date and knowledgeable of the systems and business processes/best practices. You will drive and monitor the implementation of small approved projects, ensuring alignment of changes to the GRM.
Position:
Requirements:
What We Offer:
What to expect:
Expect well-being initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.
Are you ready to join us? Build your success story at JTI. Apply now!
Next Steps:
After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.
At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.
Tagged as: erp, Intern, ITI, labor, learn, management, manager, Quality Assurance, SAP, ship, technical, USA
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