Digital Solution Officer (TAIPEI, TW, 110) contract

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!  

Learn more: jti.com

Application Deadline: The position will continue accepting applicants until filled
Location: Taipei, Taiwan
Professional Area: Marketing
Contract Type: Permanent
Professional Level: Experienced
Work Group Level: WG4
Reporting to: Trade Digital Solution Associate Manager

 
Trade Digital Solution Officer

Trade Digital Solution team workstream involve digital strategy planning, digital platform management, and operational/administrative tasks. Since we have new global initiatives and new global platforms to maintain, we need a new headcount to lead above additional platforms/projects. 

This position will support Trade Digital Solution team with all related projects/tasks under the supervision of the workstream owners.

As the Trade Digital Solution Officer you will: 

• Project management
  • Lead global or local projects to achieve business objectives.
  • Monitoring planned schedule with vendors to ensure project quality and facilitate project go live in a timely manner.
  • Optimized routine processes and delegate to 3rd party vendor or find other alternatives to reduce JTI manual maintenance effort.
• Global or Local platform maintenance & enhancement
  • Handle new function development and function adjustment from multiple users
  • Support related SOP establish/change for digital platform management
  • Be in charge of platform UI/UX improvement.
  • Assist new function launches with communication design, training arrangement, and post-go live support plan.
• Data driven implementation
  • Support BI platform management, eg. work with cross function teams to create/adjust reports, devise data exchange approach among different systems.
  • Analyze company data to deliver actionable insights and help to implement them.
• Issue & bug management
  • Processing users’ complaints and issues and log them for future reference.
  • Liaising with team to find the best solutions to users’ issues
  • Immediately raising serious complaints or issues
  • Identifying common problems and advancing them to management, along with possible suggestions for improvement, wherever possible
  • Obtaining and sharing user feedback with team and provide improvement based on those issues.
• Administration management
  • Support department documentation, internal initiatives, and ad-hoc assignment from line manager. Update status to the line manager in a timely manner.

Requirements:

• A bachelor’s degree holder
• At least 4 years of working experience including 2 years in software development industry is a plus
• Experience of system integration, system migration, CDP, and Digital platform maintenance etc.
• Experience of designing API, DB, system, function etc.
• Digital KPI tracking, measurement, analysis, and improvement.
• Partnership among multi-national teams
• Fluent in English and Mandarin
• Well organized, detail oriented, and have ownership
• Logical thinking and cross team communication skills
• Hands on programming, DB design, SQL is a plus
• Good at MS office tools, eg. PPT, Excel, Word etc.
• Familiar with project management, digital solution design and implementation 
• Tackle problem independently and efficiently  

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.

Tagged as: admin, Intern, ITI, learn, management, manager, marketing, ship, trade

Source ⇲
JT International S.A. - View All Jobs