At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.
To make a difference with us, all you need to do is bring your human best.
What will your story be? Apply now!
Learn more: jti.com
Please apply until March 6, 2026
Role: Permanent
Reporting to: BTS Standardization Program Director
BTS Finance Service Operations Director
The BTS Finance Operations Lead is the senior IT and process leader responsible for the end‑to‑end integration, management, and continuous improvement of core Finance Operations processes, including General Ledger, Accounts Payable, Accounts Receivable, and Financial Period-End closure support in coordination with Finance teams. This role ensures operational excellence, standardization, and compliance across these domains, and serves as the primary point of escalation for operational issues and service delivery.
This senior position within BTS Finance works closely with other BTS Finance leads to define and refine ownership of recurring operational and product support responsibilities.
The role also oversees the overall performance of the BTS Finance team, ensures adherence to KPIs, manages the relationship and performance of AMS (Accenture Managed Services) within the BTS Finance scope, and collaborates closely with GBS on financial process integration and optimization. Additionally, the position serves as the BTS FSG point of contact for the Manila GBS hub, ensuring global technology initiatives are clearly communicated and that Manila-specific requirements are thoroughly captured. The position currently owns technical Concur support.
As a BTS Finance Service Operations Director, you will mainly be responsible for:
Requirements:
What to expect:
You will shape strategic outcomes and drive measurable impact, supported by a competitive executive compensation package, performance-based incentives, and progressive benefits including enhanced family leave. You can look forward to a work setup that offers flexible and hybrid options while partnering closely with cross-market and cross-functional leaders. This role offers a platform to expand your influence, strengthen your enterprise leadership capabilities, and build impact both locally and globally.
Are you ready to join us? Build your success story at JTI. Apply now!
Next Steps:
After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.
At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.
Tagged as: Director, erp, ITI, labor, learn, management, SAP, ship, technical
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