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# 157981 – Garza Garcia, Nuevo Leon, Mexico
Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.
We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.
If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!
Provide a direct interface with specialist pet retail distributors at customer level to ensure optimal execution of Hill’s 6Ps. Ensure Hill’s is the strategic partner of choice in the assigned stores and gain business support to grow SOM and Sales.
Explore and execute the addition of new clinics / hospitals in the distributor current routes (2 to 3 per month), Communicate and execute the promotional Grid defined by the BDM with their distributors being managed. Promote a commercial mindset within the veterinary union (commercial training for Veterinarians). Implement tactical activities to support the commercial execution of the Qtr according to the available budget Sending results and Proof of perforation to finance for Credit Notes. Coach the RTC’s on the commercial execution, routes and goals to be tracked, Analyze theperformance of the Distributor’s Top clients (SO and opportunity plan) Follow-up to Vet’s business plans with Hills and Contests to ensure compliance. Ensure, together with the distributor’s sales reps, the subscription of at least 80% to Vets con Hills every quarter.
Country Management
- Achieve country sales targets
- Plan and execute call value (coverage, frequency, productivity) for the territory, based on store classification and required activities.
- Timely report calls and maintain records for the territory
- Review store potential for the territory (every year)
- Promptly identify new potential stores and secure strong presence and endorsement for Hill’s brands
- Maintain accurate records in the Hill’s reporting system, e.g.
- all stores in the territory
- all administrative activities
Specialty Channel Development
- Develop deep knowledge of the customers’ business and organization; build a network with key decision makers / key influencers in the store. Maintain regular contacts with the store personnel and key influencers.
- Identify opportunities in the assigned stores and develop business propositions that meet the needs of both Hill’s and the customer, resulting in superior 6P’s execution.
- Implement commercial activities to ensure:
- Sell Out growth to reach the targets
- Full distribution, excellent visibility and active endorsement by the store staff Hill’s products.
- Rapid distribution and support of new products
- Establishment of shelf space, visibility and adequate inventory within each store, as per Perfect Store standards.
- Increase recruitment of new users of Hill’s brands (e.g. trial programs)
- Special secondary exhibition to maximize return of promotion campaigns
- eCommerce implementation of brilliant basics and 6Ps follow up
- Work together with IBE team to address all opportunities to grow this RE
- Develop and implement annual business plans for specified stores, which realize both the needs of customers and Hill’s overall commercial objectives.
- Schedule regular (minimum quarterly) business reviews with the decision maker in the stores to assess the achievements versus the agreed goals and adjust plan accordingly
- Provide best in class support (detailing, in-store seminars with PVA, training PVA, merchandising), reaching all key stakeholders in specified stores
Business & Financial management
- Monitor the achievement of territory objectives versus target and develop corrective actions where necessary
- Manage the assigned budget and ensure timely and accurate submission of POs to head office
- Timely and accurate submission of T&E expenses Represent Hill’s at meetings/conferences e.g. Trade shows, Pet training days, Store Opening Days
- Keep abreast of trends in the specialty pet industry and of competitive activity and share this knowledge with the Head Office in the appropriate forums.
Expected Areas of Skill
- Analytical skills, Influence & negotiation skills, customer service centric, hands on approach, empowered personality to follow up and solve problems, communication skills.
- Strategic Perspective: Demonstrates the ability to make the right tradeoffs between achieving short-term objectives and long-term goals.
- Understands business/customer’s objectives and translates them into specific strategies.
- Leverages knowledge of customers, competitors and marketplace to enhance competitiveness and accelerate business growth Building a Collaborative Environment: Works effectively with people in other departments, functions and regions.
- Encourages others to think outside their functional areas to solve an issue or develop new ideas. Creates opportunities for people to work with colleagues and establish new relationships.
- Seeks diverse viewpoints and builds on the new/different ideas
- Effective Execution: Establishes clear, challenging and measurable goals for all stakeholders. Balances speed with quality in achieving goals. Simplifies systems and processes to eliminate unnecessary work.
- Shows passion and energy in tackling challenging goals.
Functional Competencies
Customer Engagement: Consistently delivers the fundamental customer engagement requirements, evidenced by positive customer feedback and sales results. Understands customers strategy, priorities and needs and takes them into consideration when building commercial plans. Evaluates customer and service provider readiness for deeper engagement and prioritizes the services to provide.
Selling & Negotiating: Demonstrates expertise in the use of questioning, listening, conditioning, responding and summarizing. Develops concise, compelling and customer-centric selling stories. Prepares thoroughly for all negotiations, creating multiple options, defining “takes and gives” and briefing attendees. Conditions the customer ahead of the negotiation to influence their expectations.
In store / website execution: Demonstrates pride and passion for in-store / website execution. Leverages the ideal store definition to improve in-store presence and shopper communication/engagement. Understands the customer’s retail operations and the factors that impact in-store execution.
Education/ Experience Requirements
- Bachelor’s degree in Vetererinarian (desirable), business administration or international trade
- Intermediate computer skills (Google suite) & BI experience.
- At least 2-3 years in the veterinarian commercial area.
- At least 3-4 years in the commercial area managing distributors directly.
- At least 3 -4years of field sales experience working at POS.
- At least 3-4 years coordinating with cross functional teams such as marketing, CS&L, Retail Mkt and technical areas.
- Advanced Excel for handling large amounts of information.
- DOMO intermediate skills or willingness to learn.
- English language both written and spoken (Intermediate)
- Analytical skills, Influence & negotiation skills
- Customer service centric
- Hands on approach
- Empowered personality to follow up and solve problems
- Communication skills
Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.
Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject “Accommodation Request” should you require accommodation.
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