Job Summary:
We are seeking a highly motivated and experienced Food & Beverage Captain to join our team for a Pre-Opening project. As a Food & Beverage Captain, you will be responsible for delivering an exceptional dining experience to our guests, ensuring excellent service and maintaining high standards at all times.
Job Responsibility:
– Supervise and coordinate the activities of the restaurant staff during service hours, ensuring smooth operations and timely service.
– Greet and welcome guests, escorting them to their tables, and assist with menu selection.
– Train and develop the restaurant staff on service standards, menu items, and up-selling techniques.
– Monitor and ensure proper set-up, cleanliness, and maintenance of the dining areas, including tables, chairs, and fixtures.
– Handle guest complaints and resolve issues promptly and professionally.
– Coordinate with the kitchen staff to ensure timely and accurate delivery food.
– Maintain knowledge of all menu items, daily specials, and beverage offerings.
– Ensure compliance with health and safety regulations and maintain a clean and hygienic working environment.
– Collaborate with the management team to develop and implement service strategies, promotions, and initiatives.
– Assist in inventory management, including controlling costs and minimizing waste.
Candidate Requirements:
– Proven work experience a & Beverage Captain or in a similar role, preferably in a pre-opening or high-end restaurant.
– Excellent leadership and communication skills with the ability to motivate and inspire the team.
– Strong knowledge of food and beverage operations, including industry trends and best practices.
– Ability to handle multiple tasks prioritize in a fast-paced environment.
– Exceptional customer service skills and a strong attention to detail.
Famity with food handling safety, and sanitation standards.
– Ability to work evenings, weekends, and holidays as required.
– Diploma or degree in hospitality or a related field is preferred.
Posted Date: | 2024-02-20 |
Job Location: | Türkiye – Istanbul |
Department: | Food & Beverage |
Career Level: | Management |
Nationality: | Türkiye |
Tagged as: Captain, Customer Service, diploma, food & beverage, hospitality, ITI, labor, management, promotion, Rotana, ship, SMO
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