Responsibilities:
Respond promptly to customer inquiries via phone, email, and social media platforms.
Handle customer complaints and resolve issues in a professional and timely manner.
Provide product information, pricing details, and delivery/shipping information to customers.
Process orders, returns, and exchanges accurately and efficiently.
Maintain accurate records of customer interactions and transactions.
Collaborate with other departments to ensure seamless customer experiences.
Stay updated on product knowledge and company policies to provide accurate information to customers.
Identify opportunities for upselling and cross-selling products and services.
Assist in developing and implementing customer service policies and procedures.
Requirements:
Bachelor’s degree or equivalent.
Prior experience in customer service or a related field is preferred.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and a customer-centric approach.
Proficient in MS Office applications and customer service software.
Ability to multitask and work in a fast-paced environment.
Fluency in English; knowledge of additional languages is a plus.
To apply, please send your CV to hr.jeshna@gmail.com or WhatsApp +971554634513.
Tagged as: Customer Service, Customer Service Representative, erp, ITI, labor, SAP, ship, shipping, social media
Source ⇲
Jobs – UAE Dubai Jobs, latest jobs, used cars, real estate
Job Title: Customer Service Representative Location: Dubai, UAE Job Type: Full-time Job Summary: We are seeking enthusiastic and customer-focused individuals...
Apply For This JobJob Title: Hostess Job Overview: We are seeking a charismatic and customer-focused individual to join our team as a Hostess...
Apply For This JobJob Summary Main objectives and duties: 1. Development of training evaluation tools and/or documents Reviews, develops/modifies, and implements standard training materials...
Apply For This Job**Job Number** 24062158 **Job Category** Information Technology **Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States **Schedule** Full-Time...
Apply For This JobWe are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward....
Apply For This JobWe are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels...
Apply For This Job