Job Summary:
As a Front Desk Agent, you will be the first point of contact for guests at our establishment. You will be responsible for providing excellent customer service, checking guests in and out, managing reservations, and addressing any guest inquiries or issues.
Job Responsibility:
1. Greet and welcome guests in a friendly and professional manner.
2. Check guests in and out efficiently, ensuring all necessary information is collected.
3. Manage reservations and room assignments.
4. Answer phone calls and respond to guest inquiries.
5. Handle guest requests and resolve any issues that may arise during their stay.
6. Maintain a clean and organized front desk area.
7. Assist with administrative tasks as needed.
Candidate Requirements:
1. Proven experience in a customer service role.
2. Excellent communication and interpersonal skills.
3. Strong organizational and multitasking abilities.
4. Ability to work in a fast-paced environment.
5. Knowledge of hotel operations and reservation systems is a plus.
6. Flexibility to work different shifts, including evenings, weekends, and holidays.
Posted Date: | 2024-03-26 |
Job Location: | Bahrain – Manama |
Department: | Front Office |
Career Level: | Management |
Tagged as: admin, Customer Service, erp, Front Desk Agent, hotel, ITI, management, Rotana
Source ⇲
Rotana Jobs
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver...
Apply For This Job**Job Number** 24062247 **Job Category** Revenue Management **Location** The Westin Maui Resort & Spa Ka’anapali, 2365 Kaanapali Parkway, Lahaina, Hawaii,...
Apply For This JobWe are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels...
Apply For This JobWe are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward. As...
Apply For This Job**Job Number** 24062247 **Job Category** Revenue Management **Location** The Westin Maui Resort & Spa Ka’anapali, 2365 Kaanapali Parkway, Lahaina, Hawaii,...
Apply For This JobWe are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward. As...
Apply For This Job