We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:
• Offer consistently professional, friendly, warm and engaging service
• Give a warm welcome and check in guests taking into account the established SOPs
• Check out of departing guest in accordance with the established standards
• Sell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issues
• Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest in accordance with the credit policy
• Corporate with colleagues from all departments, in particular Housekeeping, Finance and Reservation
• Ensure that the Guest Service Desk is manned, operationally prepared and stocked at all times in order to be available for guests as a point of contact
• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
• Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings
Posted Date: | 2024-03-01 |
Job Location: | United Arab Emirates – Dubai |
Department: | Front Office |
Tagged as: Dubai, hotel, housekeeping, ITI
Source ⇲
Rotana Jobs
**Job Number** 24056785 **Job Category** Finance & Accounting **Location** The Westin Manila, San Miguel Avenue corner Lourdes Drive, Ortigas Center,...
Apply For This Job**Job Number** 24062247 **Job Category** Revenue Management **Location** The Westin Maui Resort & Spa Ka’anapali, 2365 Kaanapali Parkway, Lahaina, Hawaii,...
Apply For This JobWe are currently looking for dynamic, and self-motivated Service professionals who want to move their careers forward. As a...
Apply For This JobJob Title: Warehouse Assistant Job Overview: We are currently seeking a dedicated and reliable individual to join our team as...
Apply For This JobJob Title: Admin Assistant Job Overview: We are currently seeking a detail-oriented and organized individual to join our team as...
Apply For This JobWe are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver...
Apply For This Job