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HEAD CASHIER
SALARY: 3500AED – 6200AED
LOCATION: SHARJAH
Typically involves overseeing the cashiers and cash handling operations within a retail or service-oriented establishment. Here are some key responsibilities:
Supervising Cashiers: Head cashiers are responsible for managing a team of cashiers, ensuring they provide excellent customer service, adhere to company policies, and handle transactions accurately.
Cash Management: They oversee cash handling procedures, including opening and closing cash registers, counting cash drawers at the start and end of shifts, and ensuring that proper procedures are followed for cash transactions.
Training and Development: Head cashiers may train new cashiers on operating cash registers, processing transactions, and following cash handling procedures. They also provide ongoing coaching and support to their team members to ensure high performance.
Customer Service: They assist customers with inquiries, refunds, exchanges, and other transactions as needed. They also handle any customer complaints or issues that arise during their shift.
Inventory Management: Head cashiers may be responsible for managing inventory related to cash, such as coins, bills, and cashier supplies. They ensure that adequate amounts of change are available and order more supplies as needed.
Reporting and Record-keeping: They maintain accurate records of cash transactions, reconcile cash drawers, and prepare daily, weekly, or monthly reports on cash transactions and discrepancies.
Security and Compliance: Head cashiers enforce security procedures to prevent theft or fraud, such as verifying the authenticity of bills and monitoring for suspicious behavior. They also ensure compliance with company policies and legal regulations related to cash handling.
Team Coordination: They coordinate with other departments, such as accounting or management, to address any issues related to cash handling, transactions, or customer service.
Problem-solving: Head cashiers must be able to quickly resolve any issues that arise during their shift, whether it’s a technical problem with a cash register or a customer complaint.
Maintaining Cleanliness and Organization: They ensure that the cashier area is clean, organized, and stocked with necessary supplies for smooth operations.
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