We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Housekeeping Order Taker you are responsible to handle all communication in and out of the Housekeeping Office to ensure a smooth running of the department and your role will include key responsibilities such as:
• Safe keep, record and collect all keys and papers held within the Housekeeping Office
• Ensure the sorting of all daily activity reports in the Housekeeping Office
• Answer phone calls promptly, following proper telephone etiquettes as trained and per the standards
• Record all incoming calls, ensure all messages are disseminated and followed up accordingly
• Handle all issues pertaining to Lost & Found – receiving, recording, storage, claiming and clearing
• Update and maintain all housekeeping files
• Update and print out of the Opera system for the room discrepancy report by morning and afternoon and ensure to submit a copy to Accounts and Front Office
• Arrange baby-sitting for guests and prepare attendance sheets for the monthly payroll
• Keep and maintain the cleanliness and tidiness of the Housekeeping Office
• Clear all outdated reports on a monthly basis based on the hotel standard for record keeping
Posted Date: | 2024-04-09 |
Job Location: | Algeria – Oran |
Department: | Housekeeping |
Nationality: | Algeria |
Tagged as: Customer Service, hotel, housekeeping, ITI, Rotana, SMO
Source ⇲
Rotana Jobs
We are currently looking for dynamic, and self motivated Food & Beverage professionals who assist to organize and direct a...
Apply For This Job**Job Number** 24062158 **Job Category** Information Technology **Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States **Schedule** Full-Time...
Apply For This JobResponsibilities Supervising warehouse staff and daily activities. Managing, evaluating and reporting on warehouse productivity. Tracking and coordinating the receipt, storage...
Apply For This JobWe are currently seeking for passionate and dynamic guest focused Food & Beverage professionals who pride themselves on their ability...
Apply For This Job**Job Number** 24062247 **Job Category** Revenue Management **Location** The Westin Maui Resort & Spa Ka’anapali, 2365 Kaanapali Parkway, Lahaina, Hawaii,...
Apply For This JobWe are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels...
Apply For This Job