Knowledge Management Systems Specialist (Culture) (Paris, France) Full Time

Post Number : CLT/PA 093

Grade : P-2

Parent Sector : Culture Sector (CLT)

Duty Station: Paris

Job Family: Culture

Type of contract : Project Appointment

Duration of contract : 1 year

Recruitment open to : Internal and external candidates

Application Deadline (Midnight Paris Time) : 21-NOV-2022 Extended

UNESCO Core Values: Commitment to the Organization, Integrity, Respect for Diversity, Professionalism

(Duration of contract: 1 year, with possibility of extension subject to availability of funds and satisfactory performance)

The Diversity of Cultural Expressions Entity promotes the diversity of cultural expressions and the creative economy as vectors for sustainable development. Its mission is to ensure the effective implementation and monitoring of the 2005 Convention on the Protection and Promotion of the Diversity of Cultural Expressions and the 1980 Recommendation concerning the Status of the Artist. The Entity fosters international cooperation by providing assistance to governments around the world to design, monitor, and evaluate policies. It also provides support to the sound decision-making of the Convention’s governing bodies through knowledge sharing, data collection, analysis, and distribution via its Knowledge Management Systems (KMS).

Under the overall authority of the Assistant Director-General for Culture (ADG/CLT), the general supervision of the Chief of the Diversity of Cultural Expressions Entity, the role of the Knowledge Management Systems Specialist is to lead the development and maintenance of the knowledge and information management systems and the website (https://en.unesco.org/creativity/) of the Entity. The Knowledge Management Systems of the Entity serve as a one-stop gateway for sharing resources, exchanging information and analysis, and include the following: i) an information-sharing web platform; ii) data gathering and visualization tools; iii) on-line platforms that allow the submission and evaluation of reports and funding applications; iv) a repository of documents; v) a stakeholder database; and vi) a working tool that streamlines the work of the Entity (see Annex 1 for more information).

In particular, the incumbent will: 

• Ensure that the Knowledge Management Systems are able to support the work of the Entity in terms of resource sharing, data management, information and communication on all its activities, and carry out the necessary technical and programming developments to assure the maintenance of these systems, when required (e.g. Drupal views, custom pages, custom modules, data migration scripts, etc.);

• Ensure the appropriate up-to-date technological IT and web tools to provide new customizations to the on-line platforms, and propose the implementation of newly required systems and tools to replace existing ones;

• Ensure the necessary developments to support the periodic redesign of the Entity’s web page, following UNESCO’s technological standards and ensuring data flows between the Entity’s platforms and UNESCO’s IT systems; and migrate historical data to new platforms making it available and aligned with UNESCO’s new IT systems;

• Coordinate collaboration with concerned UNESCO services and external IT companies, for the overall development and maintenance of the Knowledge Management Systems, including the elaboration and follow-up of the contracts and the control on deliveries with the external companies;

• Provide training to the Entity’s technical and non-technical staff in the use of the Knowledge Management Systems.

ANNEX 1: Additional information on the Knowledge Management Systems of the Diversity of Cultural Expressions Entity

The Knowledge Management Systems of the Entity are part of a sub-site of UNESCO’s general platform which operates on Drupal 7.

All operations on UNESCO’s servers are deployed through a GIT workflow supervised by UNESCO Central Services, which is in charge of the development, administration and security of the general UNESCO platform. The web architect/lead developer of UNESCO is responsible for validating any entry on the UNESCO server.

The Knowledge Management Systems of the Entity uses all Drupal core functions, inherited from the general platform, including some globally adopted modules, the indexes of specific entities, and the core files of the bootstrap theme.

The different on-line platforms include, but are not limited to: i) the on-line platform for application and examination of funding requests for the International Fund for Cultural Diversity; ii) the on-line platform for submission of periodic reports by Parties to the Convention; iii) a peer-to-peer database of experts; and iv) the Policy Monitoring Platform, which shares information and data on policies and measures.

The website is currently available in 3 languages (English, French and Spanish).

Education

• Advanced university degree (Masters or equivalent) in knowledge and information systems management, web management, computer science, information and communication technologies, or related fields. An advanced university degree may be replaced by a first level university degree (Bachelor’s degree or equivalent) and at least four (4) years of additional relevant qualifying experience, of which preferably one (1) year acquired at the international level.

Work Experience

• A minimum of two (2) years of relevant professional experience in the field of IT and web developments or knowledge and information management.

Skills/Competencies

• Demonstrated ability to work with a Drupal-based platform or similar knowledge management systems (Drupal administration, technical development and programming).
• Knowledge of data gathering and data visualization tools, as well as with designing data workflows with standard web services between different technologies.
• Technical knowledge of programming (for example, HTML, PHP, jQuery, CSS, Bootstrap, PHP or GIT versioning).
• Knowledge of User Interfaces (UI) design.
• Ability to translate project needs into technical development activities.
• Ability to listen, be service-oriented and have good organizational and coordination skills.
• Capacity to elaborate functional documentation and contracts.
• Demonstrated ability to work and maintain effective working relationships in multi-lingual environment.

Languages

• Excellent knowledge of English or French and good knowledge of the other language is an asset.

Education

• Certification in ICT.

Work Experience

• Experience with UNESCO’s work in the Culture Sector.
• Experience with Content Management Systems will be considered as an asset.
• Experience acquired within the United Nations System and/or other international development organization(s).

Languages

• Knowledge of another/other official UNESCO language(s) (Arabic, Chinese, Spanish and Russian).