Logistics Operations Coordinator Africa Full Time

 Position Purpose

Effective coordination of assigned international and domestic shipments with a high level of customer service and communication 

•   RESPONSIBILITIES/DUTIES/FUNCTIONS TASKS:

•       Coordinating Air, Sea and Land Operations for Import / Export.
•      Track Project KPI’s closely
•      Daily planning and scheduling of all assigned pickup & deliveries  
•      Utilize the company’s preferred vendor list and rates to best price and route customer shipments.
•     Organise pickup & delivery of assigned shipments though effective communication with shipper & consignee
•     Understand customer requirements and ensure consistent operations and customer service level  
•     Regular communication with customer providing shipment status information, reporting delays and additional costs
•       Daily review of active job details and related quote in order to identify opportunities for extra revenue and additional pass through costs thereby increase overall profitability 
•      Continuously communicate with Move One offices in order to relay and provide necessary information / documentation for every shipment
•       Prepare accurate daily reports for management.
•       Daily input of status & costs in Move One database in timely manner as per the SOPs.
•     Any other related duties / projects assigned by the direct supervisor from time to time to meet the business requirements 
•      Minimize operational costs, optimize efficiency, increase operations profitability.

Tagged as: Customer Service, Intern, IT, ITI, management, PR, ship

Source ⇲
Move One Jobs