Benzeny E. Degala
Bait Al Sharq 6 th floor 61room Saadah Salalah Oman • +96895193112 • elediodegalabenz@gmail.com

PROFESSIONAL SUMMARY

Dedicated waitress with over 5 years of exemplary service in the food service industry. Committed to providing helpful, fast,and accurate service to patrons. Demonstrate active listening and communication skills to ensure patrons are satisfied and happy. Experience in various settings, including family restaurants, bars, cafeterias, banquets, and room service.Comfortable serving patrons of various age ranges and backgrounds. Determined team player striving to deliver the highest quality service alongside food service staff.

SKILLS

 Good communication, customer service and relationship-building skills

 Ability to work effectively under time pressure and for long and extended hours

 Diligence and dedication to work

 A good memory and attention to details

 A friendly, cheerful, and polite attitude

 Ability to multi-task

EXPERIENCE

Waitress

Solana Cafe, Sultanate of Oman                                                       October 2018 – present

Bistro Americana (TGI Fridays), Malaysia                                     December 2015 – November 2017

Edarat Hospitality and Leisure Services, Doha Qatar                  June 2012 – March 2014

 Escort customers to their tables and ensures they are settled comfortably; offers coffee and other drinks

 Take orders from customers for food and beverages, writes down or memorize the orders; and enters information into the computer for transmittal to the kitchen

 Serve food and beverages promptly

 Ensure that customers are enjoying their meals or that they do not have any problem with their food

 Collect the customers’ payments and prepares bills with itemized costs and appropriate taxes

 Prepare and tidies up the tables or counters; makes sure there are enough salt, sugar, pepper, cream, other condiments, and napkins in every table or counter.

 Stay alert for customer’s requests and be prompt to address them

EDUCATION

Bachelor of Science in Tourism March 2009

Capiz State University, Philippines

Note: Education Credential Assessment via World Education Services is on-going

References Available Upon Request