Benzeny E. Degala
Bait Al Sharq 6 th floor 61room Saadah Salalah Oman • +96895193112 • elediodegalabenz@gmail.com
PROFESSIONAL SUMMARY
Dedicated waitress with over 5 years of exemplary service in the food service industry. Committed to providing helpful, fast,and accurate service to patrons. Demonstrate active listening and communication skills to ensure patrons are satisfied and happy. Experience in various settings, including family restaurants, bars, cafeterias, banquets, and room service.Comfortable serving patrons of various age ranges and backgrounds. Determined team player striving to deliver the highest quality service alongside food service staff.
SKILLS
Good communication, customer service and relationship-building skills
Ability to work effectively under time pressure and for long and extended hours
Diligence and dedication to work
A good memory and attention to details
A friendly, cheerful, and polite attitude
Ability to multi-task
EXPERIENCE
Waitress
Solana Cafe, Sultanate of Oman October 2018 – present
Bistro Americana (TGI Fridays), Malaysia December 2015 – November 2017
Edarat Hospitality and Leisure Services, Doha Qatar June 2012 – March 2014
Escort customers to their tables and ensures they are settled comfortably; offers coffee and other drinks
Take orders from customers for food and beverages, writes down or memorize the orders; and enters information into the computer for transmittal to the kitchen
Serve food and beverages promptly
Ensure that customers are enjoying their meals or that they do not have any problem with their food
Collect the customers’ payments and prepares bills with itemized costs and appropriate taxes
Prepare and tidies up the tables or counters; makes sure there are enough salt, sugar, pepper, cream, other condiments, and napkins in every table or counter.
Stay alert for customer’s requests and be prompt to address them
EDUCATION
Bachelor of Science in Tourism March 2009
Capiz State University, Philippines
Note: Education Credential Assessment via World Education Services is on-going
References Available Upon Request