My background includes serving as an administrator, customer service representative, personal assistance, executive & commercial assistant, and supply chain executive.
Currently into administration which includes commercial, logistics, accounts, customer service, etc.
Responsibilities include handling all the clerical works, supporting the team (sales and projects) with all the required assistance.
Preparing all the MIS reports and to be in liaise with Head Office.
In addition to these experiences, I gained considerable professional skills during my previous and current tenure as there were / are lots of discussions with top level management.
This leads to consider myself as a confident and strong analytical employee.
Supporting team with admin, customer care, hospitality management, feeding and imparting important data. Reporting monthly to the Associate Manager, the sales achievement progress of the group. Providing shipment documents to each dealers or customers. Ensuring the material readiness as in prompt dispatch and arrival. Keeps accurate records of material received and dispatched communicating to the MENA region dealers. Sharing appropriate reports and documents internally and externally. Preparation of MIS reports and providing executive assistance. Personal assistance to Line Manager maintaining all data. Assist in hospitality and travel schedule.
Supporting the sales team (used cars) arranging the movement of cars for customers view. Tracking the in and out movement of vehicles in system through orbit system. Headed the vehicle displayed yard. Keeping a record of all the files related to the vehicle as in spare keys, service history, etc. Ensuring the sales executives were provided with their needs in all categories. Reporting weekly to the Branch Manager whether the stock is matching to the system and physically in yard. Monitored the work provided by the Drivers. Catalyst in our branch as all was to be placed or outlined through my presence and actions.
Placed as an Administration Director. Carrying out all the functions as a sole admin operator. Managing the HR process, budgeting and facilities management. Attended the meetings in the absence of Company Directors.
Designated as Customer Service Representative placed in one of the outlets in Dubai. Enroll the customers as students for their UAE driving license. Designated drivers to each customer for their classes. Associating with other branch executives to accommodate customers if drivers don’t have free slots. Maintaining the files related to the branch, customers, drivers etc. Reporting the Branch Supervisor. Following up old students to join their classes and try to get driving license with more encouragement process.